"Unprofessionalism at its worse! Ultrasound dept"

I attended an ultrasound appointment at Horton General Radiology Department for a pelvic ultrasound (both transabdominal and transvaginal), and the experience left me feeling deeply uncomfortable and vulnerable. From the outset, the ultrasound practitioner was confrontational, assuming I had not prepared correctly despite my careful adherence to the instructions provided in the appointment letter. Rather than engaging in a constructive conversation or offering guidance, the practitioner took a harsh and accusatory tone, making me feel blamed and criticised. Even though I had followed the instructions to drink two pints of water an hour before the appointment, the practitioner was unwilling to wait a few additional minutes to allow my bladder to reach full capacity considering I was invited in 10 minutes earlier to my appointment having arrived before my time and dismissing my concerns without flexibility. Furthermore, she groaned about having to now get things ready for the transvaginal ultrasound because I didn’t have a full bladder to proceed with the external scan and despite this being an additional requirement on my referral, my privacy and dignity were disregarded, as I was instructed to undress without being offered appropriate privacy or consideration. This combination of poor communication, lack of empathy, and disregard for patient dignity made the entire experience distressing and ultimately led me to stop the procedure, as I no longer felt safe or respected.

As a senior Health care professional myself, the attitude they exhibited is not inline with the code of conduct and shocking behaviours. Formal complaint raised! They definitely aren’t fit to practice