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"Tremendous care"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Admissions Unit 2 (Emergency Surgical)

(as a service user),

I recently was discharged after a few days of being unwell with a throat infection and required alot of IV antibiotics,steroids, paracetamol and iv fluids.

Thank you to the efforts off all the staff and doctors for the tremendous care they gave me, even though initially it was a challenge for them to come up with a complete diagnosis at first.

I know how challenging working in the NHS is at the moment, from working in it too. But both these teams are a credit to there managers.

Thanks so much guys, I appreciate everything use did.

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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife 6 months ago
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife
Submitted on 23/10/2024 at 08:37
Published on Care Opinion at 08:37


Michael728

Thanks for taking the time to give this very positive feedback, I hope you are now on the mend and I am glad we were able to meet your expectations.

Kind regards

Esther

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Response from Lynsey Brown, Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care, NHS Fife 6 months ago
Lynsey Brown
Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care,
NHS Fife
Submitted on 23/10/2024 at 09:26
Published on Care Opinion at 09:26


picture of Lynsey Brown

Dear Michael728

Thank you so much for leaving such lovely feedback. I am glad that your experience in both AU2 and A+E was positive and you received the care you described.

I hope you are resting at home and making a good recovery.

Best wishes

Lynsey

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