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"My son’s stay in hospital"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Acute Receiving Unit (Ward 2c) Royal Hospital for Children (Glasgow) / Clinical Decision Unit

(as a parent/guardian),

My 6-week old son was referred to children’s A&E with a high temp by our local GP. He was assessed quickly by the A&E triage service and before long moved to the clinical decisions unit for further tests and assessment. Eventually, he was tested through a lumbar puncture and blood cultures taken. He was later moved to ward 2C for continued observations whilst we waited on test results. My wife and I were very worried given our son is so young and required hospitalisation but the staff in the CDU and ward 2C were great with him considering his age. In the CDU the doctor explained what the tests were needed for a he was well look after. In the longer stint in ward 2C all of the staff were great with both our son and my wife and I. They helped to reassure us during a stressful time and the nurses that did his obs and administered his medicine were great with him. The doctors and consultant that explained test results to my wife and I came across very professional and explained in a way we could understand what they were doing and what would be needed for our sons continued care so we just wanted to add this story to thank everyone for their efforts and professionalism. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 01/11/2024 at 10:06
Published on Care Opinion at 10:06


picture of Kevin Torbet

Dear castorzd54

Thank you so much for sharing your story with us. We can only imagine how stressful it must have been for you and your wife to bring your young son into the hospital, and we’re so glad to hear that our team was able to support you and provide reassurance through this experience.

Our staff in the Children’s A&E, Clinical Decisions Unit, and Ward 2C work hard to deliver compassionate, thorough, and professional care, especially when it comes to our youngest patients and their families. It’s heartening to know that the nurses, doctors, and consultants helped you feel informed, comforted, and confident in your son’s care.

We will share your words of gratitude with everyone involved. It truly means a lot to our team to know that they made a positive impact on your family during such a sensitive time.

Thank you for your kind feedback, and we wish your son a speedy and full recovery.

Kind regards

Kevin

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