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Such amazing service and lovely staff

Story from nhs.uk

"Such amazing service and lovely staff"

About: Wexham Park Hospital

We arranged in the evening after my daughter fell and hit her head at Legoland, and was suffering from memory loss.

We were triaged straight away and seen within half hour of being there.

The staff were so lovely and helpful with an understandable upset little girl. The Nurse who assessed my daughter was such an asset to your hospital. She made her feel right at ease, even get some smiles from my daughter, we left feeling at ease and very grateful for the NHS and all the staff.

I hope this can be passed onto the nurse and all the staff.

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Response from Wexham Park Hospital 8 months ago
Wexham Park Hospital

Submitted on 14/03/2025 at 10:44
Published on nhs.uk at 10:44

Dear Rachel,

Thank you very much for taking the time to leave this feedback. It is lovely to know that you and your daughter were so well looked after and it is my pleasure to share your feedback and comments internally.

Kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

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