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Amazing staff and service all round

Posted By BickelBiscuit

"Amazing staff and service all round"

About: Honiton Community Hospital / Minor injury unit Royal Devon & Exeter Hospital (Wonford) / Ophthalmology

(as a parent/guardian),

Immersive Reader

Accident at school, teenage son hit with book in eye, vision still blurry and in pain after 18 hours.

Visited Honiton MIU then referred to Exeter emergency eye clinic.

Amazing staff and service all round in the thorough check up and treatment!

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Responses

Response from Emily Venner, Joint Head of Emergency Eye Services (Eastern Services), Emergency Eye Service, WEEU (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Emily Venner
Joint Head of Emergency Eye Services (Eastern Services), Emergency Eye Service, WEEU (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/10/2024 at 11:35
Published on Care Opinion at 12:19

Immersive Reader

Thank you very much for your kind feedback, I will pass this onto the team. I am pleased to hear you and your son had a positive experience with the Emergency Eye Service.

  • 0 people think this response is helpful
Response from Fiona Heckles, Clinical Matron (Eastern Services), Minor Injuries Units and Walk-in Centre (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Fiona Heckles
Clinical Matron (Eastern Services), Minor Injuries Units and Walk-in Centre (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 23/10/2024 at 10:05
Published on Care Opinion at 10:35

Immersive Reader

Good Morning,

My name is Fiona Heckles, I am the Clinical Matron responsible for Honiton MIU. I am so pleased you were able to access the service and had a referral to the team at the eye service.

I will share this feedback with the team at Honiton MIU, thank you again for providing it.

  • 0 people think this response is helpful