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Welcoming, friendly and reassuring staff

Posted By SallyW1

"Welcoming, friendly and reassuring staff"

About: Beatson West of Scotland Cancer Centre / radiology

(as a service user),

Having to have radiotherapy treatments at the Beatson, West of Scotland was made so much better by the staff working there.

Welcoming, friendly and reassuring Radiographers, Receptions Staff and Support staff.

Thank you to all for making it a pleasant and positive experience.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 6 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 28/10/2024 at 11:11
Published on Care Opinion at 11:11

picture of Kevin Torbet

Dear SallyW1

Thank you very much for your kind message. We’re delighted to hear that the staff at the Beatson, West of Scotland, made your radiotherapy experience as pleasant and positive as possible.

It’s wonderful to know that our radiographers, receptionists, and support staff were welcoming, friendly, and reassuring throughout your treatment. Your gratitude is truly appreciated and will be shared with the team—they’ll be so pleased to know their dedication made a difference for you.

Thank you again for your feedback. We wish you all the best in your continued journey toward health and recovery.

Kind regards

Kevin

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