"Appointment "

Phone 8.30 am on the 16th October 2024 said doctor will call back got a call at 4.03 pm said hello and they hung up called the surgery to be told had to make another appointment as doctor had called twice which is not the case I only got one call to which when I answered they hung up the surgery us useless the receptionists talk down to you and ask you why you want to see the doctor what about patient confidentiality and it seems the doctors lie to the receptionists saying they rang twice I am diabetic will depression and chronic pain and wanted to be seen not a phone appointment how can they assess me over the phone the surgery needs closing down for good