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"My medical records"

About: Avon And Wiltshire Mental Health Partnership NHS Trust / Adult mental health

(as a service user),

The Intensive support team at Coast Resource Centre - Avon and Wiltshire Mental Health Partnership - have put false information on my medical records.

The records contain false information including convictions I don’t have and wrong diagnosis. I also have Tourette’s and they have referred to my vocal tics as verbal abuse, which I feel is discrimination. They have terminated phone calls if I have a vocal tic, despite having it on record that I have Tourette’s.

PALS Complaint Team has been very obstructive. All they need to do is add addendums to all records, but they haven’t done this, which I believe is putting me at risk and is a breach of data protection.

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