"Personal and Efficient Practice "

The Amwell Group team has taken great care of me and my newborn son in the period following his birth — in this post-partum time, we’ve needed a fair amount of NHS support. The team has been wonderful — getting to know me and my son by name and recognizing us when I call, and accommodating urgent / customized requests. For example, my and baby’s six week checks were great. The team helped with my questions about routine and travel vaccinations, as well as scheduling. And when I developed mastitis, the Amwell Group team triaged me for a same-day appointment — in fact, I saw a GP and took my first dose of antibiotics within three hours of raising my concern on the e-Consult system. This was incredible service and turnaround time! Thanks to the whole team for your support.