"Waist of time "

About: Crawcrook Medical Centre Crawcrook Medical Centre Ryton NE40 4US

Posted via nhs.uk 10 months ago

Not issuing meds , wen they should , waiting for telephone call , didn’t happen , this got to be the worst surgery ever I was on weekly meds till the 5th December, then was told I will go back on monthly after that date didn’t happen still on weekly , and chasing the surgery week in week out to get my meds , this is a cheek

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Crawcrook Medical Centre

Submitted on 15/10/2024 at 14:47

Published on nhs.uk at 14:47

Dear Gary
I am sorry to hear you are not happy with the services we provide.
On checking it looks like you were long overdue your med review which is why your prescription was reduced to weekly. Our pharmacist did try to contact you but the contact details we had for you were incorrect.
Kind regards
Jean Ward
Operational Lead

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