This is feedback to the Royal Devon hospitals on a system they've started using called DrDoctor for, in this case, texting links to patients to ask if you still need to be on a waiting list or not. This would be fine except the web page you get sent to doesn't tell you which department's waiting list it's for - so if like me you're on three different waiting lists, how are you supposed to answer their question accurately? I've contacted DrDoctor but they said it's down to the hospitals to fix this issue - I tried to contact the hospitals but was directed to your service to register this complaint with the system, so here I am doing that. In the last month I've received two of these text messages, and nowhere in the text nor the web page the texted link takes you to does it say which department's waiting list it concerns.
"DrDoctor system"
About: Royal Devon & Exeter Hospital (Wonford) / Outpatients Royal Devon & Exeter Hospital (Wonford) Outpatients Exeter EX2 5DW
Posted by Goldry Bluszco (as ),
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