"A Huge Thank You to the Erme Ward Team at…"

I cannot express enough gratitude for the exceptional care my mother received during her time on Erme Ward at Derriford Hospital. She was admitted under very stressful circumstances for a craniotomy, complicated by her underlying dementia. Throughout what was a deeply worrying time for our family, the entire Erme Ward team went above and beyond to provide her with the most compassionate and professional care imaginable.

The nursing / healthcare team was simply incredible. They treated my mother with the utmost respect and dignity, ensuring she was comfortable and well looked after. Their warmth and patience were a source of comfort for both her and us as a family. Every single person took the time to make her feel safe and reassured, which meant the world to us.

A huge thank you as well to the occupational therapists and physiotherapists. They worked tirelessly to support my mother’s recovery, offering her not only physical rehabilitation but also encouragement and positivity . Their dedication to her well-being was so evident, and we could see the difference it made in her progress.

The surgical team, too, deserves special mention. Their expertise and skill and their clear communication with our family about the procedure and expected recovery was so appreciated. We knew she was in safe hands throughout.

It is clear that everyone on Erme Ward works seamlessly together, from the surgeons to the nurses and therapists, to ensure that patients receive the best possible care. The teamwork, professionalism, and empathy displayed by all of you have been truly remarkable. My family and I feel incredibly fortunate that my mother was cared for by such a wonderful group of people during this challenging time. You have all made such a difference, and we will never forget the kindness and support you showed her.

Thank you, Erme Ward team, for going above and beyond. You are truly a credit to Derriford Hospital!