"Very poor "

About: North Middlesex Hospital North Middlesex Hospital London N18 1QX

Posted via nhs.uk 8 months ago

Tried calling to enquire about our dad who was taken into hospital got through to reception and transferred to icu department was waiting over 1 hrs for someone to pick up the phone never experienced unthinking like terrible service

Story from
nhs.uk

Do you have a similar story to tell?

Responses

North Middlesex Hospital

Submitted on 23/10/2024 at 18:27

Published on nhs.uk at 18:27

Dear Mr Gulliford,
We thank you very much for your feedback & we are sorry to hear of your experience. If you would like to provide further information, kindly contact our Patient Advice & Liaison Service (PALS) via email. Their address is northmid.pals@nhs.net
PALS can then share the concerns with the department concerned for them to investigate further and contact you to discuss.
Kind regards,
Patient Experience Team

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from North Middlesex Hospital

Activity

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Very poor

"Very poor "

Responses

Keyboard Shortcuts