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You all do a great job!

Posted By Issy65

"You all do a great job!"

About: Royal Victoria Hospital / Endoscopy Unit

(as a service user),

I had such a great experience and made to feel at ease with the most fantastic staff in the RVH . They treated me with respect and talked to me throughout the procedure.

I had been in hospital quite a few times this year and was not looking forward to another procedure - I had cancelled this procedure previously   and did not want to go back to any hospital - anyway my family insisted I went ahead and I'm glad I did. 

Dr Morrison was lovely as was his helpers - BJ, Bernie, Darling, Anna and Abbie.

Thank you all so much - you all do a great job!

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Responses

Response from Heather Russell, Deputy sister, Endoscopy, Belfast Health and Social Care Trust 8 months ago
Heather Russell
Deputy sister, Endoscopy,
Belfast Health and Social Care Trust

work with a great team

Submitted on 15/10/2024 at 12:40
Published on Care Opinion at 12:40

Hello Issy65

Thank you very much for taking the time to get in touch about your recent visit to RVH Endoscopy. I am glad to hear you had a positive experience. Coming to hospital can be daunting at the best of times, but is worse if you have multiple appointments and clinics to attend. I am glad you have a family who care about you and encouraged you to come and see us. I will pass on your kind words to the team and to the individuals mentioned in your post.

Can I please take the opportunity to wish you all the best for the future.

Kind Regards

Heather

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