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Simply the Best

Story from nhs.uk

"Simply the Best"

About: Pimlico Health at the Marven Surgery

Today I received an unexpected call from my doctor following up on an event from a few days a call. The call was intended to put my mind at rest and the doctor's compassionate words did the job. I have nothing but praise for the practice and those who work in it.

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Responses

Response from Pimlico Health at the Marven Surgery 7 months ago
Pimlico Health at the Marven Surgery

Submitted on 15/10/2024 at 10:23
Published on nhs.uk at 10:23

Dear Patient,

Thank you for taking the time to provide us with your feedback. I am really pleased to hear how our GP took the time to follow up and provide reassurance. We always strive to offer compassionate care, so it’s wonderful to know that your experience reflected this. Your kind words are greatly appreciated, and I will be sure to share them with the team.

Thank you again for your feedback.

Kind regards

Eleanor Bonas

Practice Manager

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