"I felt ignored"

About: Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital Admissions Unit 2 (Emergency Surgical) KY2 5AH

Posted by Macey43 (as a service user), 10 months ago

I was a patient in AU2. Some of the staff looking after me that day had a horrible attitude. The two student nurses were nice. But I felt ignored and like a burden to the staff nurses

Do you have a similar story to tell?

Responses

Pauline Hope

Clinical Nurse Manager, Planned Care Directorate,

NHS Fife

Submitted on 10/10/2024 at 07:18

Published on Care Opinion at 07:18

Dear Macey43,
My name is Pauline Hope and I am the Clinical Nurse Manager for Surgical.
Thank you for posting on Care Opinion.
I am sorry to read that the staff looking after you had a horrible attitude and you felt ignored and like a burden. I am glad to read that the two student nurses were nice.
I would really like to speak with you to understand a bit more what happened during your stay with us and would be grateful if you could give me a call on 01592 643355 ext 20010.
I hope you are recovering at home and hope to speak with you soon.
Kind regards
Pauline

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