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Getting the implant and calmed my nerves

Posted By BAF

"Getting the implant and calmed my nerves"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I was very nervous going in but I was greeted with smiles and such lovely nurses that made me feel so so comfortable especially Rachel who actually did my implant she was so so kind and didn’t make me feel embarrassed about anything she really calmed my nerves and spoke though everything so thoroughly I honestly couldn’t ask for a better nurse

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 12 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 16/10/2024 at 13:35
Published on Care Opinion at 13:35

picture of Andrew Garratt

Hi BAF,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your feedback with Rachel and she will be pleased that she made you fell comfortable and calmed your nerves during your Implant fitting. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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