"Frustrated & disheartened"

Extremely unhappy and disgusted with the staff. I went to the walk-in in St Andrews due to pains in me left chest.

The member of staff on reception went and got a nurse who after explaining the symptomology of what I had, told me to go to my GP as they cannot help me.

I informed the nurse that I could not go to my GP as they opened their diaries up every Wednesday and close them until the next Wednesday.

I asked if I could get my heart rate checked & maybe blood pressure at least, but I was told no. The nurse told me there's nothing more they can do for me.

I could not believe it. I left frustrated & disheartened.

I then contacted Out of Hours and they sent me guess where... back to the St Andrew's walk-in.

Upon arrival I told the nurse who sent me away without checking me that they were a disgrace.

I eventually saw a doctor, who told me my symptoms were not related to a cardiac issue. However, this doctor did not do any checks. I asked for a MRI, but the doctor told me they could do nothing. They told me I needed to go to my GP, as only GP can refer for MRI. I was totally disgusted.

Just like the nurse before them, the doctor did zero checks. No blood pressure, anything. I could of walked out of there and dropped dead.

Absolutely disgusted with the attitude, lack of interest & their total lack of professionalism with zero care. I cannot quite believe how poor they were!