Medications missing on my husbands repeat order and my own again October 4th 2024 I took our prescription into the Pharmacy 10 days before we needed our tablets I received a text saying our tablets were ready on the 3rd October I called to collect on Friday the 5th at 3pm on arriving at the Pharmacy several people were waiting for their prescriptions in front of me, I waited to be seen I collected a large plastic NHS bag and a paper bag with our tablets in as there were still many people waiting to be seen I didn't check the contents of the bags until arriving home, I checked mine to find I had tablets missing from mine and on checking my husbands he also had tablets missing, I rang the Pharmacy only to be told it closed at 3pm and I would need to phone again the next working day, which is now Monday 7th October I thought I'll email the Pharmacy on the email address supplied on our repeat prescriptions list I sent the email only to receive a message ''email not sent with a code error'' I am amazed I cannot speak to anyone in the Pharmacy at 3pm on a Friday and the email supplied is incorrect. We now have had no tablets since Friday my husband suffers with depression this has not helped. I will go in to see the Pharmacy early Monday 7th in hopes of sorting our tablets out.
"Pharmacy Long Stratton"
About: Long Stratton Medical Partnership Long Stratton Medical Partnership Norwich NR15 2UY https://www.longstrattonsurgery.nhs.uk/
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses