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I felt so well looked after and cared for

Posted By Room 2 lady

"I felt so well looked after and cared for"

About: Victoria Hospital / Colorectal Unit

(as the patient),

My faith was restored in NHS Fife because of Ward 44. Every member of staff, from Charge Nurse to the Domestic - they were kind, caring - even loving - and so professional. I felt so well looked after and cared for - they were helpful in training me on a new nj tube. They gave me confidence and encouragement. The nurses were real nurses following a vocation and not just a job. A huge thank you - to everyone.

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Responses

Response from Karen Peacock, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 7 months ago
Karen Peacock
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife

Submitted on 22/10/2024 at 13:54
Published on Care Opinion at 13:54

picture of Karen Peacock

Hi Room 2 lady

Thank you so much for your lovely feedback. I will ensure I share it will all the staff in Ward 44. They will be so pleased to hear your kind words.

I hope you are recuperating well.

Best wishes

Karen Peacock

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jennifer Louden, Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology, NHS Fife 7 months ago
Jennifer Louden
Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology,
NHS Fife

Submitted on 29/10/2024 at 11:03
Published on Care Opinion at 11:03

Dear Room 2 Lady,

Many thanks for you kind words. I am pleased to hear that you felt safe and well cared for during your time in ward 44. I am also pleased to hear that you found the staff to be supportive regarding your feeding tube and you felt reassured and confident due to this.

I wish you well in your ongoing recovery.

Kind Regards

Jennifer

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