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"The staff all across the board were unbelievable"

About: South West Acute Hospital / Maternity care

(as a parent/guardian),

The staff all across the board were unbelievable in the maternity inpatients at the south west acute hospital! 

They work so hard and wear a smile with everything they do! We had a great experience with the birth of our first child and it all went perfectly thanks to them!

I would especially like to mention Mary who made the experience all the better, her years of knowledge and experience were invaluable!

Also Carmel who went out of her way to give us some brilliant parenting advice before we left and only for her quick training and motherly know how she was able to pass on, we would not have been ready.. she saved the day and both these ladies are true ambassadors for the health trust!

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Responses

Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust 9 months ago
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust
Submitted on 07/10/2024 at 17:43
Published on Care Opinion at 17:43


Dear GM123

Congratulations on the birth of your baby. Thank you so much for taking to report such lovely feedback in relation to the care you received in the maternity unit in the SWAH.

I am delighted your experience was so positive and I have not only passed on your lovely comments to the staff you mentioned but also to the wider team within maternity.

I wish you and your family the very best.

Kind Regards

Mairead McKenna

Midwifery Sister

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Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust 9 months ago
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust
Submitted on 07/10/2024 at 17:43
Published on Care Opinion at 17:43


Dear GM123

Congratulations on the birth of your baby. Thank you so much for taking to report such lovely feedback in relation to the care you received in the maternity unit in the SWAH.

I am delighted your experience was so positive and I have not only passed on your lovely comments to the staff you mentioned but also to the wider team within maternity.

I wish you and your family the very best.

Kind Regards

Mairead McKenna

Midwifery Sister

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC, WHSCT 9 months ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC,
WHSCT

Community Midwife Team Lead

Submitted on 08/10/2024 at 09:52
Published on Care Opinion at 09:52


picture of Ali Ferguson

Dear GM123,

Congratulations on the birth of your baby and thank you for taking the time out to share your lovely comments.

I am delighted to hear that you felt so well supported whilst an inpatient on our Maternity Ward.

I would like to wish you and your family my very best wishes.

Kind Regards

Ali Ferguson

Community Midwife Team Lead

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