"The staff were all brilliant"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) Accident & Emergency Glasgow G51 4TF

Posted by pavojb66 (as a parent/guardian), 13 months ago

Just a quick note, to say thanks to all the staff and the RCH A&E Glasgow. My son came in with a minor head injury. The staff were all brilliant, especially Jackie in the waiting area, keeping everyone going with her cheery personality. A great team

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head injury

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Kevin Torbet

Admin Assistant, Patient Experience and Public Involvement,

NHSGGC

Submitted on 16/10/2024 at 12:33

Published on Care Opinion at 12:33

Dear pavojb66
Thank you so much for your kind note and feedback about your experience at the Royal Hospital for Children's A&E Department. We are so pleased to hear that your son received excellent care from our team during what must have been a worrying time for you.
We will make sure to pass on your lovely comments to the staff, especially to Jackie, who will be delighted to know that her positive attitude made a difference. Our team works hard to ensure that all patients and their families feel supported, and your words mean a great deal to everyone here.
Wishing your son a speedy recovery and thank you once again for taking the time to share your experience.
Kind regards
Kevin

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