Care Opinion

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Excellent service and staff help

Posted By girafferj84

"Excellent service and staff help"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I was frightened and was fearing the worst, I was genuinely ill but worried that it was something I had picked up following a stupid mistake.

The service I received from Stafford was incredible! The staff are amazing! They did everything possible to put me at ease.

Elaine and Juliet was outstanding, an absolute jewel in the crown, without their help I would have been completely broken and I was very close, they helped me more than I realise I am so grateful.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 12 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 16/10/2024 at 13:29
Published on Care Opinion at 13:29

picture of Andrew Garratt

Hi Girafferj84,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your feedback with Elaine and Juliet and they will be pleased that they were able to put you at ease. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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