I arranged for my very elderly mum to see a consultant here privately, just because she was so poorly I didn't feel we could wait for a NHS appointment. The consultant we saw had no knowledge of her medical history - apparently this cannot be passed on by NHS to Woodlands - had I known this I wouldn't have bothered as my mum wasn't able to explain and I didn't know everything. We agreed that my mum would then have a scan at Darlington Memorial on NHS and the consultant would arrange this with my mum's doctor and it would happen soon. I have since checked and been told that no scan has been arranged as the letter sent by the consultant to the doctor was"unclear". I was also told by the receptionist that I should not have expected to transfer from private to NHS, even though the consultant agreed that was a good way to continue. I have never used private medicine before; I don't agree with it and this has totally confirmed my previous thoughts. I would have done as well, if not better, to stick with the NHS. I feel that once my mum had paid her money and it was obvious that no more money was going to be forthcoming, all interest in her case was lost!
"Very poor experience!"
About: BMI Woodlands Hospital BMI Woodlands Hospital Darlington DL1 4PL
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