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"Disinterested and unconcerned"

About: Child and Adolescent Mental Services / CAMHS services Armagh & Dungannon Southern Health & Social Care Trust

(as a parent/guardian),

My child attends CAMHS in addition to another Trust service.

They have been attending for several years.

My other child is also attending CAMHS.

This department is aware that I am a working single parent.

The department is fully aware of the difficulties that my children experience and how this has presented at home.  They are aware of the stress I am under.

It is very disheartening to note that my child's practitioners in CAMHS and in the Autism Team never ask how I am; given they know the aggression and hostility I experience.  I find this quite unbelievable as I am responsible for their welfare and creating a warm, safe and supportive environment.

When I ask questions or try to relay my point of view or experience I feel I am talked over, not allowed to finish and the question is rarely answered directly.

I am not only a parent but a carer and compassion, concern and understanding would make a big difference if demonstrated.

It always seems that they can't wait for the appointment to end and are disinterested and unconcerned to hear my point of view.

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Responses

Response from Shirley Dennison, Clinic Manager, CAMHS, Children and Young People's Directorate, Southern Health and Social Care Trust 7 months ago
Shirley Dennison
Clinic Manager, CAMHS, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 07/10/2024 at 12:18
Published on Care Opinion at 12:18


Hello

Please could I request that you contact Bocombra 02838392112 and leave your number for me to give you a call to discuss your story. If there is a time more convenient for you to take calls please let admin know.

Regards

Shirley Dennison

Clinic Manager CAMHS

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