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"Absence of medical support for diagnosis of arthritis"

About: Bradford Royal Infirmary St Lukes Hospital / Rheumatology

(as a parent/guardian),

After mis-diagnosis over a 2-year period, my daughter finally was offered an appt with rheumatology in Bradford to finally get a definitive diagnosis after years of pain, hoping to start a treatment pathway so that 2025 was not another year of pain - joke. 6 months wait to start the first step, which is the 1st actual appt. 

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Responses

Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 9 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust
Submitted on 07/10/2024 at 13:52
Published on Care Opinion at 13:52


Hi

My name is Catherine and part of my role is responding to posts on Care Opinion.

Thank you for taking the time to post your feedback, I am very sorry to hear of the issues your daughter has experienced.

I have spoken with the service manager of Rheumatology Outpatients and he advises that they are currently booking appointments 12-14 weeks ahead.

As it is very difficult to investigate without further information he would like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. They will then be able to look into this for you.

Thank you for raising your concerns.

As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

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