"Patient Care"

I have a family member in Ward 3 Perth Royal Infirmary and am concerned about certain aspects of care and lack of respect and dignity that is being offered to patients by some members of staff. 

I have observed  a lack of compassion, sometimes basic patient care  and leadership within the ward. It is very difficult to see a Doctor on the ward and I have not observed a charge nurse within the area. 

I intend to take this matter further at a later date but wish to give an opportunity for improvement quickly. I would like to thank Richard and Joanna for their care and compassion, unfortunately they cannot be on every shift.