Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Parking payment very difficult

Story from nhs.uk

"Parking payment very difficult"

About: St Lukes Hospital (Bradford)

Went to pay for parking

Only payment unit orher side of building works

Paid by card charged me £8

Only there 1 hour

Contacted hospital

Said they were putting me through ,gave up after 20 mins

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 12 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 21/10/2024 at 11:02
Published on Care Opinion at 11:02

Hi

My name is Catherine and part of my role is responding to posts on Care Opinion.

Thank you for taking the time to post your feedback, I am sorry to hear of the issues you experienced with paying for parking.

I would like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. They will then be able to look into this for you.

Thank you for raising your concerns.

As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k