"Failed again"

After being contacted to book a review an appointment was made to be seen at Blakenall Family Practice!

Turned up on day only to be told the appointment was not at the practice where it was booked, I was told to go to Harden Practice until I showed the receptionist at Blakenall Family Practice the reminder appointment text that clearly states 9am Blakenall Family Practice.

Helpful receptionist had to rebook appointment for another week as me and my wheelchair where already soaked through to the skin from rain and freezing.

Yet again this Modality Practice let me down again with a system that does not work. Meaning patients let down and staff frustrated with bad computer systems.