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"Rest assured they will do their upmost for you."

About: Telford STaRS

(as a service user),

I approached Stars for the second time in my recovery.

The first wasn’t as engaged through my own choosing. However when I felt ready I engaged again and was welcomed with open arms.

Both my recovery worker Rach and my MH worker Deborah were without a shadow of a doubt not only a professional guidance but also an emotional one too.

Deborah did numerous sessions with me regarding emotional regulation. When I first approached stars my emotional state was unhealthy and dysfunctional. After numerous sessions Deb gave me some tools to work with and along with hard work and her dedication as a professional I’ve grown so much since. She was always available to me if needed. I don’t recognise myself from the start of the process to leaving them. I’ll be sad to longer be working with Deb as she’s just brilliant!

Rach is much the same, caught my corner from a clinical perspective to allow me the opportunity to detox which I wanted so desperately. I’ve been fortunate and lucky so far but without the work of these two woman and this organisation my life would be destroyed.

I was a professional myself but had lost my role through alcohol dependency. I now, thanks again to these two ladies and other health professionals, have a new positive, healthier, not critical point of view.

If you have the encounter of meeting either of these two lovely ladies rest assured they will do their upmost for you. 

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Responses

Response from Christopher Hirst, Service Manager, Telford Stars, Inclusion 9 months ago
Christopher Hirst
Service Manager, Telford Stars,
Inclusion
Submitted on 07/10/2024 at 14:28
Published on Care Opinion at 14:28


picture of Christopher Hirst

Good afternoon chamaeleonwc85,

Thank you for the feedback you have provided.

I am pleased to hear of your positive experience accessing Telford STaRS and the support you feel you received from your Recovery Worker and Mental Health Well-being Worker.

I will ensure this wonderful feedback is shared with them, and the wider team.

I would like to wish you all the best with in your recovery journey.

Kind Regards,

Chris Hirst

Service Manager

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