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"Drinking Excess Alcohol"

About: Telford STaRS

(as the patient),

My doctor informed me that my liver was showing signs of problems after 2 blood tests. I was already trying to detox and followed online help. I measured the amount of Alcohol into each drink, kept a diary by date and the units I was having. I thought I was doing well but could not quite finish the detox on my own. After advice from my doctor, I contacted Telford Stars and explained my problem. 

From the very first telephone call they were sympathetic to my cause and gave me assurances that they could help. They made a appointment for me the very next day to see a Telford Stars nurse. (Lauren)

After checking my Blood Pressure, Heart Rate, Temperature etc, we had a good chat about my symptoms, desire to stop drinking alcohol and what was entailed in the detox procedure etc. 

I could not believe how quickly the whole team put me into a monitored detox programme, in fact the very next week. 

I attended A TACT property near to where I live on a Monday (for one week, while taking the medication) and received care and advice throughout the week, together with support and observations of how my body was reacting to the medication. 

I cannot thank the whole team that were involved with my detox for their dedication, knowledge and caring professional attitude. 

My care is still ongoing with meetings and medical observations. I'm proud to say I have not had any alcohol since starting the detox programme.

So a great big thank you to Michelle, Lauren, Rob, Kelly, Sam and Stacey, you have been superb throughout, and I know if I do have questions or help in any way you are at the end of a phone.

 

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Responses

Response from Christopher Hirst, Service Manager, Telford Stars, Inclusion 8 months ago
Christopher Hirst
Service Manager, Telford Stars,
Inclusion
Submitted on 07/10/2024 at 14:33
Published on Care Opinion at 14:33


picture of Christopher Hirst

Good afternoon PazP,

Thank you for taking the time to provide this valuable feedback.

I am pleased you have found accessing Telford STaRS a positive experience for you from the very first contact to now.

Well done in achieving abstinence from alcohol, I would like to wish you all the best in your continued recovery journey.

I will ensure I share this feedback with all those involved in your treatment, but also with the wider team.

Kind Regards,

Chris Hirst

Service Manager

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