"Such a wonderful experience "

I wanted to send a message praising how wonderful lady who gave me my recent vaccines for whooping cough and rsv during pregnancy. Your ai checker says I can’t include her name but the initials are cf. Not only did she remember who I was, but she went out of her way to be kind and explain exactly what the vaccines were for and what it meant for me and my baby. When I mentioned that I wasn’t sure where the maternity unit was in the hospital, she went out of her way to show me exactly where I would need to go and what would happen on “the big day”.

We spoke about my ultrasound and came to check in with me afterwards to see if I was having a boy or girl and celebrated with me afterwards. Such a wonderful member of staff. She’s an asset to your team. Thank you.