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"Blood Tests"

About: Kincardine Community Hospital / Community Hub

(as the patient),

Went for my diabetic review blood tests and was feeling anxious when I went in. The lady taking my blood was Leanne. She was friendly and helped me reduce my anxiety a little by being chatty and friendly. She made me feel at ease and relaxed.

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Response from Jennifer Fraser, Service Manager, Outpatients, NHS Grampian 7 months ago
Jennifer Fraser
Service Manager, Outpatients,
NHS Grampian
Submitted on 02/10/2024 at 16:33
Published on Care Opinion at 16:33


picture of Jennifer Fraser

Dear falconzn94

Thank you so much for taking the time to feed back on your positive experience while at the Secondary Care Blood Hub in Stonehaven. It sounds like your visit was a far nicer experience than you were expecting, and this was all down to Leanne's professional, caring and friendly manner. I shall share this with Leanne, who I know will be delighted, and also with the wider team.

Best wishes

Jennifer Fraser

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