"Terrible Service"

Doctor was supposed to call, that never happened. put an official complaint to the surgery, No reply received from them. wife had a fall and was told she would have to wait 2 Weeks for a Appointment. eventually told to go to walk in Weymouth for a X -ray. Under the impression they would be expecting her, This was not the case and she had to wait 3 hours for an X-ray. At no since my wife fall has she seen anybody at thhe surgery. No response from the Doctor or from the complaint i put into the surgery. A very dissapointing experience.