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"Great Practice"

About: The Shrubberies Medical Centre

I have been at this practice for about 10 years and only have positive things to say. The staff are alway polite, engaging, explain everything clearly and do everything with a smile on their face.

We are not allowed to leave names in the review although I wish I could, I would name them all because they are fantastic and the GP I have spoken with today is the most vibrant, energetic, informative and caring GP I have ever met or had the pleasure of being seen and treated by.

Appointments can be difficult to get in the nhs although I have never had to wait an unreasonable amount of time at this practice even though I have had a busy time with my health concerns over the last few years.

I had a face to face appointment with a GP last week and a follow up telephone appointment today with potentially concerning news although the GP reassured me and now I feel calm about the process I need to follow.

Thank you all there from the reception staff, to the nurse, locums and GPs, you have all been a pleasure to deal with.

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Responses

Response from The Shrubberies Medical Centre 7 months ago
The Shrubberies Medical Centre
Submitted on 07/10/2024 at 12:09
Published on nhs.uk at 12:09


Thank you very much for taking the time to feedback about your experiences at the Shrubberies Medical Centre. It is always encouraging to receive such comments, as it helps us to continue improving the services we provide to our patients. We take great pride in the care we provide, and it is always rewarding to know that our efforts made a positive impact on your experience. With best wishes, The Shrubberies Surgery Team

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