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"Surgery and recovery"

About: Ninewells Hospital / Breast Surgery

(as the patient),

At the start of September, I was admitted to undergo a mastectomy and DIEP procedure. I was in hospital for 7 days. 

Every single member of staff, from my surgeon to the incredible nurses, the health care assistants and everyone in between were exceptional. I had a lot of anxiety about having such a big procedure done and the level of care, reassurance and genuine affection I was shown is unmatched. As a multidisciplinary team, they all worked so well together, no stone was left unturned with my care and recovery. 

I was always made to feel safe, listened to, I was never overlooked. 

My night Nurse in particular was amazing, he was calming, caring and just a genuinely lovely person to be looked after by. The whole Nursing team were second to none and I'm so grateful to the nurses and health care assistants particularly but also to every team member involved in my care.

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Responses

Response from Stella Digba, Senior Charge Nurse, Plastic Surgery, Ninewells Hospital, NHS Tayside 7 months ago
Stella Digba
Senior Charge Nurse, Plastic Surgery, Ninewells Hospital,
NHS Tayside
Submitted on 04/10/2024 at 15:03
Published on Care Opinion at 15:03


Dear Lorelai88,

Thank you so much for your wonderful feedback! We are delighted to hear that you had a positive experience during your stay in the ward. Our team strives to provide the highest level of care and comfort to all our patients, and its heartwarming to know that we were able to support you through your recovery.

I'll be sure to pass along your kind words to the nursing and entire team involved in your care. Wishing you a smooth and speedy recovery.

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