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"Referrals to address severe anaemia"

About: Heavitree Practice Nightingale Hospital Exeter / Devon Diagnostic Centre Royal Devon & Exeter Hospital (Wonford) / Urology

(as a service user),

Referred by my GP for an US of reproductive organs, and kidneys in Nightingale. Results came back less than a week to my GP of renal stones, so referred to urologists, quick response by urology team in RDUH, had CT of KUB, results came back in a week. All good! 

Just amazing triaging and organization in every step of the way! I'm very lucky, starting from Dr Thompson at my GP surgery, and the urologist, Miss Cottrel. 

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Responses

Response from Sanisha Renney, Project Support Officer - Nightingale Management Team, Nightingale Hospital, Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Sanisha Renney
Project Support Officer - Nightingale Management Team, Nightingale Hospital,
Royal Devon University Healthcare NHS Foundation Trust

Provide project and administrative support to the Nightingale Management Team.

Submitted on 07/10/2024 at 14:16
Published on Care Opinion at 14:16


picture of Sanisha Renney

Dear Lea293,

My name is Sanisha, and I am the Project Support Officer for the Nightingale.

Thank you so much for sharing your positive experience!

Our goal at the Nightingale is to ensure patients receive timely and efficient care, and it's wonderful to know this was reflected in your journey.

We’ll be sure to share your thoughtful feedback to our team who played a role in your care. Best wishes.

Sanisha Renney

Project Support Officer

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Response from Marie Hunkin, Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Marie Hunkin
Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 07/10/2024 at 15:39
Published on Care Opinion at 15:41


Dear Lea293

My name is Marie and I am the Cluster Support Manager for Urology at the Royal Devon Hospital.

Many thanks for sharing your positive review of your experience from GP to Nightingale and then to Urology.

I will share your review with our Urology team and particularly with Miss Cottrell.

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