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"Staff were excellent and very professional"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as a service user),

Due to many years Thai Boxing and years of fitness I have two snapped ligaments, one in each ankle. I have been in severe pain for 9 years and been misdiagnosed so many times despite me saying to doctors I needed an MRI.

Finally got one last year and went to see someone in PRI. She was excellent and diagnosed the problem immediately and put me on the urgent list. Unfortunately she had to go on maternity leave and someone else came in and I felt they were useless and had little regard for their patients.

I had a pre op again today, staff were excellent and very professional.

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Responses

Response from Samantha Edmonds, Senior Nurse, Surgery, Specialist Surgery, NHS Tayside 8 months ago
Samantha Edmonds
Senior Nurse, Surgery, Specialist Surgery,
NHS Tayside
Submitted on 09/10/2024 at 09:27
Published on Care Opinion at 09:27


Dear Brian45

Thank you for taking time to give positive feedback about your experience at pre op assessment. I will share this with the team.

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