"Unsympathetic service breast care unit "

Recent experience very poor

Over the 5 years of being involved with the breast care unit at Chorley, the service has been cold and non sympathetic. It’s unbelievably got worse! The breast care nurses now hide behind a triage automated phone message and never return calls. Are they really so busy sign posting people that they can’t spare time to care for patients?

I had a mammogram 2 weeks ago. The radiographer said the results would be known that day. Why the awful wait before being told the result. What caring person could find it acceptable that ‘It’s gone for typing’ is acceptable when they’re supposed to be supporting patients.

The unit used to be packed out. Not even an admin. Person now. Are there drastically reduced numbers of nurses, appointments?

Please provide results in a more timely manner- there really is no excuse