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A really great and informative appointment

Posted By chip202303

"A really great and informative appointment"

About: Royal Alexandra Hospital / Community Maternity Unit

(as a service user),

We were referred by our health visitor to the infant feeding team for assistance with breast feeding due to concerns with our babies weight. 

We had a really great and informative appointment with Avril. She was really attentive and worked hard to make sure I was comfortable and that my daughter was able to breastfeed. We tried multiple positions and she educated us on what we could try to change to help improve our breastfeeding experience.

I was very apprehensive about this appointment but I did not need to be. Avril was great and I would recommend her to all.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 8 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 03/10/2024 at 08:58
Published on Care Opinion at 08:58

picture of Kevin Torbet

Dear chip202303

Thank you so much for taking the time to share your positive experience with the infant feeding team, and in particular, with Avril. We are delighted to hear that you found the appointment informative and that Avril was able to provide you with the support and guidance you needed to improve your breastfeeding experience.

It’s wonderful to know that her attentiveness and expertise helped alleviate your apprehensions and made you feel comfortable during what can be a challenging time. Your recommendation is truly appreciated, and we will ensure that Avril receives your kind words and recognition for her hard work.

Providing compassionate and practical support for families is at the heart of what we do, and we are so pleased to have been able to assist you and your daughter.

Kind regards

Kevin

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