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"They made a really hard time much easier"

About: Marie Stopes International Manchester Centre

I had a surgical abortion today at MSI Manchester and had a really positive experience. From the moment of my first consultation to being checked out after the procedure, all of the staff were so lovely, warm, friendly and helpful. Even though I knew this is what I wanted, I found the idea of the procedure very upsetting and overwhelming, and all of the staff comforted me and made me feel at ease and never judged.

The procedure itself was very quick, with minimal waiting times and I was able to come home an hour after. They gave me a heat pad and some painkillers (and biscuits) and I am doing okay. The clinic also offered counselling before and after having the surgery.

I really hope all of the staff here know how much the job they do is appreciated, and just how much it helps that they make such a difficult time feel so much easier. Thank you.

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Responses

Response from Marie Stopes International Manchester Centre 9 months ago
Marie Stopes International Manchester Centre
Submitted on 28/09/2024 at 08:28
Published on nhs.uk at 08:28


Dear Client, what a lovely feedback for our colleagues in Manchester, thank you so much for taking the time to post this!

We are so glad to read you are doing okay, and you felt supported and looked after in our care. We will make sure this review is shared with our Manchester teams, and all of the teams that work in our clinics across England. We are all proud to stand for Choice and supporting our clients is our number one priority. Thanks again for sharing your feedback with us and with anyone reading this, we hope this will make someone else feel less alone.

Best wishes from us all.

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