Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Understanding, courteous and professional

Posted By Selrahc

"Understanding, courteous and professional"

About: Enhanced Care / Acute Care at Home

(as the patient),

I had occasion to use the Acute Care at Home when I was recently unwell. The Service was recommended by my GP at Cornmarket Surgery, Newry.

I was diagnosed with severe UTI. I must say the staff nurses etc who visited me on a twice daily basis were understanding, courteous and professional.

It took a great strain off my family being treated at home as opposed to Hospital. We are extremely grateful for this service. Many thanks again.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Yvonne Hanna, Manager, Adult Community Services Directorate, Southern Health and Social Care Trust 7 months ago
Yvonne Hanna
Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 27/09/2024 at 17:16
Published on Care Opinion at 17:16

picture of Yvonne Hanna

Hi Selrahc,

Thanks so much for taking the time to leave such positive feedback. I will be sure to share this with the staff.

I am very reassured that your GP referred you to us to avoid an unnecessary hospital admission and allow you to get better at home.

I hope you remain well,

Many thanks,

Yvonne

Yvonne Hanna

Team Manager AC@H and Older Peoples Ambulatory Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k