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"So kind, supportive and encouraging"

About: MSK physiotherapy / Havant

(as a staff member posting for a patient/service user),

Dear Hazel and Kathy

I wanted to drop you both a line to say thank you so much for the past 6 weeks.

Whilst physio has been a part of my life for longer than I can remember, this is the first time where it has actually been an enjoyable experience. I felt like I was actually seeing the results week on week, and you were both so kind, supportive and encouraging, I cannot thank you enough.

The classes were pitched at exactly the right level for my ability and the other members of the group were lovely, which I know you have no control over, but it certainly helped!

I hope that you are able to carry on this class for the foreseeable future, physio in a medical environment can be daunting for those of us that do not have co-ordination or sporting ability, and getting away from the health centre and into the Wellbeing Hub made me feel much more comfortable.

I am very much looking forward to starting the foundation follow on course at the end of the month.

I hope you both had an excellent rest of the summer.

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Responses

Response from Emily Phillips, MSK Clinical & Operational Lead Physiotherapist, Southern Health NHS Foundation Trust 6 months ago
Emily Phillips
MSK Clinical & Operational Lead Physiotherapist,
Southern Health NHS Foundation Trust
Submitted on 26/11/2024 at 12:24
Published on Care Opinion at 12:24


Its great to read this positive feedback, thank you for sharing

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