"Poor service!"

Arrived with ambulance at 13:00 (great ambulance team - thank you). Waited in the ambulance for 3.5 hours .... got to a room at 17:30 .... seen by a nurse once for the next 4 hours. Its 22:00 now .... no one can give you an update on what the next steps are. .. everyone is waiting for some "medical team" to somehow attend the A&E ad the aforementioned "Medical Tram" is covering the whole hospital and is extremely busy ... (not sure why all wards have a single medical team to serve them) ..almost 4 hours in an ambulance then 7 hours in a room without any kind of attention or anyone checking on us (old lady with dehydration) - please avoid this hospital!