My Mum - who is in her 80s - was taken into Basingstoke A&E feeling very unwell with Covid and subsequently pneumonia. She spent 4 nights in ED/AAU and was discharged home with minimal assessment and no ongoing support.
Due to her frailty and Parkinson's, we - her family - struggled to care for her in the days following the discharge. We were very concerned and via the GP were put in the care of the UCR North Hampshire Team.
Our heartfelt thanks to all those who came within hours to assess, observe and care for Mum. We have no doubt that without this intervention and care, Mum would have needed re-admission to hospital, which she certainly did not wish for.
The incredible care received - always respectful, professional and friendly has made an enormous difference to Mum's continuing recovery. As family, we were very reassured to have the Team's support and guidance.
Thanks to Millie, Maria, Mary, Chloe, Debbie, Bev, Chris and Dave - their nursing care, expert physio guidance and tech/aid support was invaluable - the care was above and beyond.
"The care was above and beyond"
About: Urgent Community Response North Hants Urgent Community Response North Hants SO40 2RZ
Posted by Sally Sunshine (as ),
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