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"Thank you for making my time in hospital a positive one."

About: Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital / General Surgery Victoria Hospital / Medical High Dependency

(as the patient),

I came in again with a rumbling gallbladder where I was admitted to Admissions Ward 2.  For the 24 hours I was on the ward the nurses and the auxiliary staff took such good care of me. 

I was then transferred to Ward 52 and on that ward I was met with kindness and understanding.  Mrs Purple the housekeeper is absolutely brilliant at her job ensuring that patients are clean and comfortable in their environment and always has a smile on her face.

Amy the Auxiliary Nurse who was happy to walk me to theater because she saw I was nervous and came back to check on me after and the next day. 

The nurses who looked after me during the day and night are absolute angels.  Thank you for making my time in hospital a positive one. 

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Responses

Response from Shelley Kennedy, Senior Charge Nurse, Ward 52, NHS Fife 7 months ago
Shelley Kennedy
Senior Charge Nurse, Ward 52,
NHS Fife

Senior charge nurse

Submitted on 01/10/2024 at 13:49
Published on Care Opinion at 13:49


picture of Shelley Kennedy

Hello CathCarter.

Thank you for taking the time to provide this lovely feedback for Ward 52. I am glad that you had a positive experience whilst in hospital. I will be sure to pass on your feedback to the team. I hope that you are recovering well after your operation.

Kind regards

Shelley Kennedy, Senior charge nurse.

Ward 52, VHK.

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Response from Lynsey Brown, Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care, NHS Fife 7 months ago
Lynsey Brown
Senior Charge Nurse, Admission Unit 2 (AU2), Planned Care,
NHS Fife
Submitted on 01/10/2024 at 18:40
Published on Care Opinion at 18:40


picture of Lynsey Brown

Dear CathCarter

I am happy hear that your time in Admissions Unit 2 was a positive experience and you were looked after well by the whole team.

I appreciate that you have taken the time to leave your feedback, I will share this with the team in Admissions Unit 2.

Wishing you a speedy recovery.

Best wishes

Lynsey

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