I've always thought Links Medical Practice has been amazing, and their triage system really works. I called up this morning with a very unwell little one. I first spoke to a knowledgeable and friendly receptionist, who listened as I told her my little one's symptoms. I quickly received a call back from a GP who invited us in to be assessed. The GP was thorough, reassuring and explained everything so well to two worried parents. I know that generally triage and receptionists get a bit of a hard time, but this is a perfect example of why the processes are in place. Thank you so much to everyone at the practice - thanks to you we're now back home, with a sleeping little one and the reassurance you're at the end of a call if we need you.
"Links Medical Practice - Triage"
About: General Practices in Grampian General Practices in Grampian
Posted by ABZ96838 (as ),
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See more responses from Kirsten Dickson
See more responses from Kirsten Dickson