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"Didn't take the time to discuss my injury"

About: Gilbert Bain Hospital / Trauma & orthopaedics

(as the patient),

Locum surgeon saw me at fracture clinic after a 3 hour wait.  They didn't take the time to discuss my injury or explain what they meant.  They never discussed my circumstances or what their treatment meant for me.  

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Responses

Response from Corporate Services Manager/Complaints Officer, Chief Executive's Department, NHS Shetland 7 months ago
Submitted on 08/10/2024 at 05:52
Published on Care Opinion at 05:52


Dear Pathh73

We are sorry to hear about your experience at the fracture clinic. Our Medical Director is aware of your post and will be discussing it with the people involved.

Thank you for taking the time to provide feedback

Carolyn Hand
Corporate Services Manager

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