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Can't fault at all. A credit to the NHS

Story from nhs.uk

"Can't fault at all. A credit to the NHS"

About: Airedale General Hospital

Recently been to airedale hospital with our 1 year old who was struggling to breath. We rang 101 who sent ur straight to airedale... we waited for 5 mins when we got there. Seen triage then moved straight into a&e for observation. The doctors and nurses were amazing. The doctor with blue eyes was the nicest person and helped our son very fast and always talked us through what was happening. A true credit to airedale. We were then moved on to the children's ward quickly with no messing and had us settled and comfortable as soon as we got there. Children's ward cannot do enough for you. What an absolute amazing team. What started off as a scary ordeal turned into quite a relaxed one. This review really doesn't do justice for both a&e and children's ward. Just cannot put into words what a credit they all are. Thank you all so much.

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Responses

Response from Airedale General Hospital 9 months ago
Airedale General Hospital

Submitted on 03/10/2024 at 11:36
Published on nhs.uk at 11:36

Dear Kelly

Thank you for sharing your positive feedback with us. I am pleased that your 1 year old was seen so quickly and efficiently in our Emergency Department, and that our staff kept you informed throughout. It is lovely to read that the support you received on ward 17 made your experience much easier and that you found the team amazing. I will ensure that both of the teams are made aware of your appreciation. I wish you and your family well.

Janine Ashton

Patient Experience Officer

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