"The standard of care received was excellent"

About: University Hospital Wishaw / Day Surgery University Hospital Wishaw Day Surgery ML2 0DP

Posted by GM-89 (as a service user), 9 months ago

I arrived for surgery on my ankle, the standard of care received was excellent.
The nurses were professional and caring, there is a real person centred focus on the day surgery unit and they really care for the individual here.
The surgical team and anaesthetist were fantastic, very professional.
The Physiotherapy team were very positive and encouraging also.
Post Op the nurses were just amazing, making sure I had all the information I needed and arranged additional care.
I would feel assured if I required day surgery here in the future. Thank you.

More about:

Do you have a similar story to tell?

Responses

Marjorie McGinty

Head of Improvement, Quality Directorate,

NHS Lanarkshire

Submitted on 29/09/2024 at 14:57

Published on Care Opinion at 14:57

Dear GM-89
Thank you for taking the time to tell us about your recent experience at University Hospital Wishaw. It can be an anxious time having a procedure in hospital. I am pleased to hear that all of the staff you met in the Day Surgery Unit were professional, caring and encouraging. I will pass on your kind feedback to the staff who will be delighted to hear it.
I hope your ankle is improved and you are recovering well at home.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Marjorie McGinty

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

The standard of care received was excellent

"The standard of care received was excellent"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k